Competitiveness Analysis | Grey-Hen Oy - Autovista information solutions

Competitiveness Analysis

Listen to your customer – develop your business. Are your customers happy with the service you provide?

The views of the customers can vary from one extreme to the other. In most cases they are either very pleased or clearly displeased with the dealership.

Study of actual purchase situations

Our study imitates test buyer studies, but utilizes the strengths of consumer study. Our studies are concerned with the actual purchase situations.

Method of implementation

Our study charts the components of the purchase situation as closely as possible. Questionnaires are sent to people who have looked into your supply with the intention of buying, either online or at your dealership.

An up-to-date view on your dealership

Research reports are produced at regular intervals and we go through them with the sales people. The measures that stem from the feedback aim at to improve your business for a long time to come.

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The program consist of:

Training
ustomer study: we analyse your customers and their purchase behaviour
Reports and analysis

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Customer feedback systems: Focus on commercialism! Enhance your business with Autovista Customer Barometer

Listen to your customer – develop your business. Are your customers happy with the service you provide?

Study of actual purchase situations

Method of implementation

An up-to-date view on your dealership

The program consist of:

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